UX-Informed Communication Specialist
Web, Health, Science, and Visual Experience Design

PROFESSIONAL SUMMARY

Creative marketing and UX professional with 18 years of visual design experience, blending environmental science, journalism, and healthcare communication into persuasive, data-informed storytelling. Skilled at translating complex wellness and scientific information into approachable content that connects with audiences through empathy, clarity, and trust. Experienced in managing holistic medicine operations, sustainability marketing, and user experience research—creating content and design solutions rooted in consumer psychology and behavioral insight.

RELATED EXPERIENCE

UX Researcher, Designer & Event Specialist – JChiodo Design Services / JCPA


Long Island, NY | 2019 - Present

Present
Provides UX research, visual design, and live event art services for local health and service-based businesses. Conducts user interviews, behavioral analysis, and marketing strategy consultations that align design outcomes with measurable goals. Completed 600+ hours of UX/UI certification through Designlab, applying human-centered research methods to small business projects. Designed and implemented website systems that increased client engagement by 60%, while continuing to support community outreach and brand development through creative, audience-focused communication.

Office Coordinator & Copy Editor — Oasis Integrative Medicine

Rocky Point, NY | Jun 2018 – Mar 2019

Copyedited clinical manuscripts and wellness articles for Dr. David Gentile, refining complex medical and nutritional concepts for consumer audiences. Assisted in marketing and holistic patient education materials, supporting a functional medicine approach to care. Transcribed and prepared billing codes and physician documentation with precision and HIPAA compliance.

Medical Office Coordinator — Pain Management Center of Long Island


Rockville Centre, NY | Oct 2010 – Mar 2017


Coordinated patient intake, insurance authorizations, and pre-surgical documentation for multiple providers. Managed large volumes of patient records and transcription, ensuring data accuracy and procedural compliance. Strengthened understanding of chronic pain management, pharmaceuticals, and clinical communication.

Marketing Coordinator — Stony Brook University Office of Sustainability


Stony Brook, NY | Mar 2012 – Mar 2013


Wrote and edited content highlighting environmental and public health initiatives. Translated complex data into accessible storytelling for sustainability campaigns and educational outreach. Collaborated on cross-campus marketing strategies that promoted green dining and health-conscious programs.

TECHNICAL SKILLS

Figma, Squarespace, Wordpress, Microsoft Office Suite (Word, Excel, PowerPoint, Publisher), Google Workspace, Adobe Creative Suite, Social Media, Web Design and Marketing.

EDUCATION

Designlab UC Academy – UX/UI Certification


Stony Brook University – B.A. in Interdisciplinary Design & Communication Sciences | Concentration in Environmental Science, Journalism, and Health Communication | Stony Brook, NY 


Suffolk County Community College – A.A.S. in Visual Arts | Selden, NY

CERTIFICATIONS and LICENSES

Certified User Experience Designer, Designlab (600 Hours Certified Training)


CDL-B License with S & P Endorsements (NY State Safety Certified)

REFERENCES

Professional and personal references available upon request.